The leaders in online reputation management services, Ratepoint Inc. of Needham, MA reported this afternoon the abrupt shutdown of all operations.
In an email that was sent out this afternoon to all “partners, customers and friends” they stated:
“RatePoint’s assets and technologies are currently being acquired, and
unfortunately this means that all RatePoint accounts will soon be closed.
Effective February 2, 2012, all RatePoint services, including Reputation
Management, Email Marketing, Surveys, and Product Reviews will be
discontinued. Your ability to access your RatePoint account will end at
In December, Constant Contact, an email marketing company that we also are partners with, acquired in a cash sale the email marketing clients and associated assets of Ratepoint, leaving them with just their reputation management services.
RatePoint is a provider of customer reviews, testimonials and online reputation management services for online merchants. Ratepoint also fed the testimonials into Google and other directories that used testimonials to enrich their business listings.
Over the past three years, RatePoint raised a total of $23.5 million in VC funding since the company was launched by the founders of GeoTrust (now Verisign).
As a partner with Ratepoint, Bash Foo will seek to find the best alternative solutions for our clients to serve their online reputation needs. It is truly unfortunate that a company with a slogan like “Reputation is Everything” failed to meet their financial obligations, impacting thousands of small businesses that relied on their services. There was no mention as to what company acquired their liquidated assets